Frequently Asked Questions:

Contract Services
Qualifications / How to Apply
Work Crews
Individual Placements
Program Services
Transportation
Employment
Donations
Business Opportunities













Contract Services:

- What type of Contract Services do you provide?

     Spring Dell can bid jobs as small as a 100 piece mailer or as
     large as a 50,000 phone book bagging contract.  We do a variety
     of work from mailers, packaging, sorting, labeling, assembling, etc.

For more information contact: Heather Hill at 301-934-4561 or by email hhill@springdellcenter.org


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Qualifications / How to Apply (Individuals Receiving Service):

- What is the minimum age for receiving supports from Spring
  Dell Center
’s day or vocational program? 
   

     Spring Dell Center supports adults with disabilities.  “Adult” in the
     developmental disability field means 21 or older.  Spring Dell Center
    
has supported individuals younger than 21, who have either finished
     or left the school system.  When this occurs, funding is usually
     provided through Division of Rehabilitation Services (DORS).

- What type of disabilities does Spring Dell Center support?

 

     Spring Dell Center supports mental and physical disabilities. 
     Some of the disabilities we support include, but are definitely not
     limited to, Mental Retardation, Cerebral Palsy, Brain Injury,
     Autism, Quadriplegia and Organic Brain Disorder.

- Do you have a waiting list for services?

 

     In June 2006, 13 new individuals began receiving supports through
    
Spring Dell Center and for the first time in Spring Dell Center’s
     history we had to begin a waiting list.   Whether or not an individual
     will be put on the waiting list depends on the specific service or
     program the individual will be participating in.  
Spring Dell Center
     takes pride in the quality of services we provide and does not want
     to jeopardize this even though we wish we could support everyone
     who inquires about our program.

 
- What steps do I take to be considered for services through
   Spring Dell Center?

           

     Two levels of services are offered; short-term and long-term. 
     Short-term services are funded through the Division of Rehabilitation
     Services (DORS).  These services are typically granted for persons
     with disabilities desiring to enter the workforce for the first time or
     who have previously been in the workforce but faced a disability that
     limited  this opportunity. Typically these persons only require brief
     or limited employment services/assistance.  If you or your family
     member has a disability that creates a barrier to employment, you
     should contact the Charles County DORS office located in
     Waldorf, MD.  They will guide you through the appropriate steps to
     receive short-term services through Spring Dell Center.  DORS
     recognizes a wide range of disabilities to include but not limited to:
     learning disabilities, mental retardation, mental illness, physical
     limitations, etc.

 

     Long-term services are funded through the Developmental
     Disabilities Administration (DDA).  These services are typically
     granted for persons requiring ongoing and continuous care,
     assistance and support.  If you or your family member requires long-
     term services, you should contact the Charles County Resource
     Coordination office to apply for funding to accommodate the needed
     services.  This is the first step in receiving services from Spring Dell
    
 Center
.  The Resource Coordination office will guide you through the
     remaining process.  This entire process can be rather timely as
     there are numerous persons requiring services in the State of
     Maryland.


For more information contact: any Director at 301-934-4561 or by email.

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Work Crews:

- How do I hire a work crew?

     Spring Dell Center has designed a unique arrangement to meet
     employment needs.  We will bid a crew of workers, with a
     supervisor to come to your location to complete agreed upon
     work.  Examples of past contracts include:

          ~ Custodial Cleaning
          ~ Retail Duties
          ~ Flyer Distribution
          ~ Clerical Work

For more information contact: Heather Hill at 301-934-4561 or by email hhill@springdellcenter.org

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Individual Placements:

- How can I interview someone for a position opening?

     Spring Dell Center encourages all individuals to advance
     towards individual placement employment opportunities.
     Employers are asked to be specific with job tasks when asking
     an employee.  A Spring Dell Center supervisor will then match
     needed skills with invididuals looking for employment.  Once the
     job is secured, a Spring Dell staff will assist in training the individual
     and will provide on-going follow-up.

For more information contact: Tina Sheff at 301-934-4561 or by email tinasheff@springdellcenter.org


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Program Services:

- What services are offered for individuals with disabilities?

     Please refer here for a detailed explanation of provided services

For more information contact: Donna Retzlaff at 301-934-4561 or by email donnaretzlaff@springdellcenter.org


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Transportation:

- If our family member receives services from Spring Dell Center,
  will transportation be provided?

     Spring Dell Center will make every effort to transport Individuals
     receiving services.  There may be some limiitation or restrictions
     based on seating capacity of the bus in your area, the level of
     assistance needed or ones ability to safely ride without an aide. 
     Although Spring Dell Center would like to transport everyone that
     receives our services, regulations state that our transportation role
     is to assist with transportation, which may mean helping the family
     arrange alternative transportation options to and from Spring Dell
     Center.

- Is there a fee for transportation services?

     Spring Dell Center does not charge a fee; however, donations are
     greatly encouraged and appreciated.  An individual's funding plan
     provides some funding for transportation, but it is not enough to
     cover our transportation expenses.  Recently, with the dramatic rise
     in fuel costs, our budget has not been able to keep up.  This fiscal
     year we anticipate a deficit of $170,000, which must be subsidized
     by other agency departments.  Your contributions will help defray
     this deficit.

- Are aides provided on the bus routes?

     Spring Dell Center does not provide aides on the buses.
     Should certain behaviors or situations require an aide, Spring Dell
     Center would assist in finding alternative means of funding for an
     aide or selecting alternative transportation.

- What are the hours of transportation?

     Spring Dell Center has nine (9) bus routes transporting
     individuals to our Day Program, located at 6040 Radio Station
     Road and to various employment locations.  These routes operate
     Monday through Friday.  Each route is a little different, but the
     earliest morning pickup time is 6:00 am. and the latest afternoon
     drop off time is 5:15 pm.. Supported Employment also provides
     transportation for individuals on contract crews and those times vary
     with each contract.

- What if there are inclement weather conditions?

     Spring Dell Center follows the Charles County Board of Education's
     inclement weather closings.  Please refer to our Inclement Weather
     Page for more information.

- How do I apply to be a driver?

     Spring Dell Center hires professional drivers.  Driver applicants
     should have a Maryland Commerical Driver's License, Class B or C,
     with a passenger endorsement, and be at least 21 years of age.  If
     a position is available on a non-CDL bus; a regular licensee with a
     clean driving record would be considered, with the provision of
     working towards a CDL.

For more information contact: Melissa Tyner at 301-934-4561 or by email melissatyner@springdellcenter.org

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Employment:

- How do I apply for employment at Spring Dell Center?

     Please refer here for all our current employment opportunities.

For more information contact: Rose Willett at 301-934-4561 or by email rosewillett@springdellcenter.org

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Donations:

- What types of donations do you accept?

     ~ Clothing
     ~ furniture
     ~ household items
     ~ office supplies
     ~ automobiles
     ~ monetary
     ~ etc.

For more information contact: Sheebah Smith at 301-934-4561 or by email ssmith@springdellcenter.orgorg


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Business Opportunities:

- How can my business support Spring Dell Center?
    
     
~ Sponsor an event or function
     ~ Volunteer at the agency
     ~ Employ individuals through the program
     ~ Offer Pro-Bono Services
     ~ Contract Services, such as mailers, assembly and clerical
     ~ Allow an agency rep to do a presentation at your business 
            about Spring Dell Center

- How do I develop business partnerships with Spring Dell
 
Center

     Spring Dell Center offers a large supported employment network
     with over forty local business partnerships developed.  The
     Supported Employment Department’s mission is to assist people
     with disabilities in obtaining and maintaining competitive
     employment, and to accommodate the specific needs of each
     person offering on and off site services.  One example of this is
     our Work Readiness Program designed to accommodate all levels
     of disabilities in employment preparation, job development, and
     retention.  Staff support people by providing all the skills anyone
     may require seeking, obtaining, and maintaining employment such
     as resume writing, job searching, dressing for success, time
     management, interviewing skills, on the job training, and so on. 
     We  promote qualified and educated employees, while providing
     hands-on learning and support upon entry into any position.   Staff
     further assist people in the workforce by providing ongoing and
     continued support throughout a person’s term of employment.

     The Supported Employment department also offers crew-based
     services in the custodial, retail, and assembly line fields.  Crews are
     defined as five or more people with disabilities who are provided
     constant support from an agency staff.  We currently operate two
     custodial crews and four retail crews.  Spring Dell also collaborates
     with businesses to provide onsite contract services such as mail
     preparation, assembly work, packaging, etc.

     Business partnerships are created through businesses
     independently employing one of our participants, or through
     a contractual agreement between the business and
     Spring Dell Center.  The contractual agreement assigns
     restitution directly to Spring Dell and in turn Spring Dell
     directs the restitution to the participants.

For more information contact: Heather Hill at 301-934-4561 or by email hhill@springdellcenter.org


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